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Big Apple Donuts & Coffee @ Mydin Meru Raya

Updated 2026-08-14 · 2,270 reviewed · 300 listed · Scored from 166 Google reviews · How we rank ›

4.4(166) 70 composite score See reviews on Google ✓ Google-verified moderate
Traditional KopitiamCafe
Big Apple Donuts & Coffee @ Mydin Meru Raya
Price
moderate
Services
Traditional Kopitiam, Cafe
Reviews
166

What recent reviews say

Donuts are the draw here-reviewers praise them as fresh, creamy, and not overly sweet. The outlet is clean and some visits yield quick service. However, staff friendliness is wildly inconsistent. Multiple reviewers report rude, dismissive behavior and lack of eye contact from staff at the counter. Inventory issues also frustrate: hot donuts are often sold out or staff delay making them without clear timelines. Coffee quality is hit-and-miss, and some find it underwhelming compared to specialty cafes.

Praised for
  • fresh, creamy donuts
  • clean outlet
  • fast service
  • friendly staff (inconsistent)
Watch-outs
  • rude, unwelcoming staff
  • inconsistent inventory (hot donuts unavailable)
  • weak coffee quality
  • vague wait times
fresh-pastriesclean-restroomfriendly-staffslow-serviceauthentic-flavor
Best for: People craving fresh donuts without high sugar content, families on a quick errand.
Think twice if: Staff attitude is unpredictable and sometimes unwelcoming. Hot donut stock is unreliable, and you may wait 1.5 hours with no guarantee they'll be ready.

Strengths

  • Fresh, creamy donuts not overly sweet
  • Clean outlet
  • Halal certified

Worth knowing

  • Staff reported dismissive body language and lack of smiles when customers browse donuts
  • Hot donuts frequently out of stock or delayed without clear time estimates
  • One macchiato order was coffee over ice with minimal caramel, disappointing to the reviewer
  • Assorted boxes allow trying multiple flavors

What reviews say by service

Cafe & Bakery
Fresh donuts with creamy fillings praised, but hot donut availability and staff service inconsistent.
Traditional Kopitiam
Coffee quality uneven; some find macchiatos underwhelming.

How it compares

  • Rated 4.4 against a 4.42 average across the 236 traditional kopitiam businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 60
Review volume 97
Review recency 92
Review sentiment 48
Profile completeness 75
Verification 30

Rating breakdown

5
104
4
37
3
14
2
5
1
6

Common questions

Are the donuts halal?
Yes, the business states they are halal certified.
What is the donut variety like?
They offer standard and hot donuts with creamy fillings in multiple flavors. Assorted boxes let you sample several.
Are hot donuts always in stock?
No. Reviewers report hot donuts are frequently sold out, especially on weekends and public holidays. Staff sometimes delay making them without giving a clear wait time.
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Recent visits split sharply: five-star reviews praise fast service, kind staff named Iera and Zety, and well-made tea drinks. However, multiple one-star reviews describe staff as rude, dismissive, and unwilling to engage with customers. One reviewer also reported a barista cutting a single espresso shot in half to serve two cups, leaving drinks watery and milky tasting.

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Last updated 2026-08-14