Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Staff behaviour is the main problem: reviewers report rudeness, dismissiveness, and loud chatter with colleagues, paired with slow service and frequent order mistakes (wrong cup sizes, missing labels, incorrect drinks). A handful found staff accommodating near closing time, but the weight of complaints about disrespectful attitudes and sloppy execution outweighs scattered positives.
Most visits go smoothly: staff are warm, the space feels welcoming, and coffee gets made fast. Some customers hit friction during rush hours or with delivery orders, where courtesy drops and waits stretch out.
Kenangan delivers dependable coffee in a calm setting. Most visits are quick, and regulars praise the richness and consistency of the brew. Male staff in particular earn mentions for speed and smooth execution. Recent slip-ups with order accuracy (regular milk instead of specialty, frappe mix-ups) and occasional grumpiness from front-of-house staff dent the otherwise solid reputation.
Last updated 2026-08-14