Beutea 茶仙子 @ AEON Mall Station 18
Most visits land smoothly: staff greet you warmly, the tea arrives well-made and never cloying, and if you've brought a laptop, you'll find seats with nearby outlets and space to settle in. But delays are real and unpredictable. Some customers wait 25 to 30 minutes even after the app says their order is ready, drinks arrive in the wrong cups with wrong ice specs, and the tables feel too lightweight for comfort-a particular letdown given the venue's identity as a tea shop. Strong staff buy-in helps: supervisors like Hanif actively solve payment hiccups and follow up, and most employees keep their polish across shifts. The drink recipes themselves earn consistent praise for balance and freshness. Still, kitchen-side execution and basic furniture upgrades need attention.
