Serene Coffee Meru

Food quality earns strong praise: reviewers consistently return for the spicy creamy chicken, buttermilk chicken tenders, and specialty coffees like orange americano. Yet service breaks the spell. Wait times stretch to 90 minutes for simple orders; when the ice melts before food arrives, goodwill evaporates. Most frustrating: staff friendliness swings sharply. Some reviewers praise Balqis at the counter and call service "top notch"; others describe the same establishment with staff ignoring them, showing annoyed expressions, and switching attitudes based on whether a customer appears to be a regular. This inconsistency, combined with recurring tenders quality complaints and prices climbing faster than speed improves, leaves loyal customers hesitant to return.

The cosy, modern outdoor space works well for casual hangouts, and coffee drinks are praised reliably. But the kitchen cannot match demand. Reviewers openly note that the honeyed habanero tenders problem has persisted for over a year without visible improvement, and management's silence on speed only deepens the frustration.