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theDailyDiner

Updated 2026-08-14 · 2,270 reviewed · 300 listed · Scored from 49 Google reviews · How we rank ›

3.3(49) 54 composite score See reviews on Google ✓ Google-verified
Brunch & Western CafeCafe
theDailyDiner
Services
Brunch & Western Cafe, Cafe
Reviews
49

What recent reviews say

When the kitchen performs, theDailyDiner delivers cafe-standard food at stall prices with comfortable seating. But consistency is the problem: dishes arrive slow (30 mins to an hour), sometimes overcooked or overseasoned, and staff rarely proactively explain how the free-flow drinks work or remember to pack full orders.

Service is the sore point. Waiters ignore raised hands, give dismissive answers, and show up with half the meal. Reviewers praise friendly moments and decent set deals (RM9.90 to RM21.90), but too many leave feeling ignored or disappointed to recommend a return.

Praised for
  • affordable pricing
  • generous portions
  • quality food when consistent
  • nice ambiance
Watch-outs
  • inattentive or rude staff
  • inconsistent food quality and taste
  • slow service and long waits
  • items missing from takeaway orders
good-valuenoisy-crowdedslow-servicefriendly-staffcozy-ambianceinconsistent-quality
Best for: budget-conscious diners seeking casual meals in a relaxed setting
Think twice if: timing is unpredictable (waits from 30 mins to an hour) and staff attentiveness is hit-or-miss; avoid if you need reliable, quick service or celebration-quality care

Strengths

  • set meals from RM9.90
  • generous portions
  • comfortable, soft ambiance
  • open 7 days

Worth knowing

  • Staff member Firzana reported by a reviewer as dismissive and unhelpful
  • Free-flow chilled juice included in set meals but not explained to customers
  • Set meals (RM9.90 to RM21.90) include main, cake, and drink
  • Wait times range from 30 to 60 minutes even during quiet periods
  • Ready-stock cakes from display counter available but no candles or knife service during off-peak hours

What reviews say by service

Brunch & Western Cafe
Food quality inconsistent; some praise hotel-quality dishes, others report overseasoned, overcooked meals and slow delivery.
Cafe
Affordable sets and comfortable seating offset by slow, inattentive service and staff who ignore customer signals.

How it compares

  • Rated 3.3 against a 4.38 average across the 54 brunch & western cafe businesses listed here.
  • Has more Google reviews than 39% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 12
Review volume 74
Review recency 100
Review sentiment 48
Profile completeness 75
Verification 0

Rating breakdown

5
18
4
8
3
6
2
5
1
12

Common questions

What is included in the set meals?
Main course, chilled juice (free-flow from a buffet area, so you serve yourself), and a slice of cake. Prices start at RM9.90.
How long does food usually take to arrive?
Reviewers report 30 to 60 minutes, even during quieter times. Peak hours may be slower.
Can I order a birthday cake and have a message written on it?
Yes, ready-stock cakes are available from the display counter, but custom messages depend on pastry staff availability and may not be possible during late hours or if staff have left for the day.
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Last updated 2026-08-14